Terms and Conditions for Window Cleaning Services
Please review these terms as they outline your rights and responsibilities when engaging our window cleaning services in Malaysia. Continued use of our site and services implies your acceptance of the stated policies.
Last updated on January 9, 2026
Acceptance of Terms
By booking a service or using this website, you agree to comply with all stated conditions. These terms apply to all services performed in Malaysia. If you disagree, kindly discontinue your use of our site and services immediately.
Definitions
Outlined below are definitions to clarify how terms are used within this agreement.
“Client” means any individual or organization booking cleaning services with Qualivonexira.
“Service” refers to all window washing, related site visits, and provided support.
“Content” includes all website material, such as text, images, graphics, and downloadable resources.
“Agreement” means this terms document binding us and clients for service interactions.
Service Use Policy
Services are strictly for property owners or those authorized by owners. You agree not to misuse the website or request services for unlawful or unauthorized purposes.
Eligibility
Our services are available for users aged 18 and above residing or operating in Malaysia. You must have authority to grant service access to your property.
Parental consent required for underage inquiries.
Your Responsibilities
Clients must provide accurate booking information and safe property access for our team.
Prohibited Uses
You may not misuse our website or request services for any unlawful activity.
Intellectual Property
All website content, including branding, images, and text, is owned by Qualivonexira or its licensors. Reproduction, distribution, or modification without written authorization is not permitted except as allowed by applicable Malaysian law or these terms.
User Submissions
Users may submit booking details or feedback that are retained for service delivery and improvement only.
Your Submission Rights
You retain rights over your feedback. By submitting, you grant us permission to use non-identifiable information for service quality review and testimonials.
Your Privacy Protection
Please see our Privacy Policy for transparent details on how your data is collected, used, and kept secure. We never sell your information or use it for unrelated communications.
Read Privacy PolicyImportant Service Disclaimer
Results may vary for property cleanliness and appearance—various factors may affect post-service outcomes.
No Outcome Guarantee
We aim to provide observable improvement but cannot promise full removal of permanent stains or damage.
Limitation of Liability
Our liability is limited to the direct value of the service performed. We are not responsible for any indirect or incidental damages arising from use or inability to use the service.
Indemnity
Clients agree to indemnify and hold Qualivonexira and its staff harmless against losses from misuse or improper instructions.
Governing Law and Dispute Resolution
Service contracts are governed by Malaysian law. Issues will be settled according to local dispute resolution processes.
Arbitration Process
If a dispute arises, both parties agree to seek resolution through mediation or arbitration before pursuing litigation.
Mediation helps find fair outcomes efficiently.
Online Dispute Resolution
We recognize consumer rights and support alternative dispute resolution options available in Malaysia.
See complaint handling policySeverability
Should any part of these terms be found invalid, remaining clauses will still be enforced where lawful.
Entire Agreement Statement
This document represents the full agreement between you and Qualivonexira regarding window cleaning services in Malaysia.
Jurisdiction and Applicable Law
This agreement is governed by laws of Malaysia and subject to local court jurisdiction.
Termination
We reserve the right to end service or website access for violations of stated terms or illegal conduct.
Updates
Qualivonexira may update terms without notice. The latest version applies each time you use our services or website.
Contact for Terms Questions
Email or call us with any questions regarding these terms or your rights as a client.
Customer Email: content@qualivonexira.sbs
Customer Phone: +60 7-074 0683
Office Address: Mercu 2, Jalan Yap Kwan Seng, Kuala Lumpur 50450 Malaysia
Terms Effective Date: January 9, 2026
Version: 1.0